FAQ

FAQ


How does Meals On Mobile work?

meals on mobile is a soft panel thru which a group of persons after going through location code activation process can avail Lunch or dinner or vegetable delivery services at their doorstep by taking our corporate and family plans every time and on time,

How do I turn Meals On Mobile at my office or school?

To turn Meals On Mobile in your office, we may need a certain number of your colleagues to sign up. Help us spread the word with your co-workers and it will be hello delicious lunches for you soon! If you work in a small office and still want to get your Meals On Mobile, shoot us an email at [email protected] and we will try to group you with an office nearby.

How do I order?

You can place your order online through our mobile app. Be sure to look for the order confirmation notification to follow.

What are the types of meals offered?

We offer a variety of options to meet any sort of dietary restriction from our Mom’s Kitchen each day– non-vegetarian, vegetarian, vegan,low-calorie meals, etc.

How will I know if my order has been placed?

You will receive an order confirmation once your order has been placed. We will also email you a payment receipt confirming your order details. If you do not receive these, there may be a problem with the payment method we have on file. Feel free to contact support or shoot us an email at [email protected] and we will get right back to you with help on the issue.

Can I place a group order?

What’s better than Meals On Mobile? Meals On Mobile with friends! To place a group order go online and order the quantity you’d like!

Can I order in advance?

Fo sho! We publish the week’s menu over the weekend and you can preorder and edit your orders at any time.

Can I cancel my order once it has been placed?

Yes, you can cancel your order any time before the daily cut-off time in the ‘My Orders’ section. We will then either refund the payment in your wallet.

Is the food always the same?

No way! We keep it fresh yo! We rotate our menu and pick the best options from their, so you will get a good variety of cuisines. Don’t worry though, if we notice that a particular dish is a favorite in your office, we will feature it more often.

Do you ever run out of the day’s lunch items?

Unfortunately yes, we do sell out sometimes, but we do our best to avoid this. If you see an item on the menu that you don’t want to miss, you can always pre-order it online.

Can I customize my order?

No, unfortunately you can’t, but we are always looking to improve our service so stay tuned.

Are there minimum delivery amounts or delivery fees?

Definitely not, my friend! You pay the amount you see listed only. There are no delivery fees or minimums. We try to keep our prices as close as possible to the amount listed on the restaurants menu (even less sometimes!).

How will I know when my food has been delivered?

You will receive a notification message once your food has been delivered to its designated location. Pick it up quickly before somebody steals it!

how can i avail food and vegetables delivery services both

yes, you can avail vegetables and food delivery both at your time and at your doorstep both just by subscribing to a family plan.

What do I do if I’m not happy with my delivery?

Contact us immediately! We definitely want to hear about it, if that is the case. Contact us or shoot us an email at [email protected] so we can remedy this pronto.

Can I review my meal?

Oh yes! Once your order is delivered, you will be asked to give it a rating from 1-5 and let us know what you did and didn’t like. This will help us serve you better and will be directly communicated to the restaurant.

How do I manage my subscription?

You can view and manage your subscription details in the “Get Membership” section of the Profile page.

how moms kitchen works

meals on mobile is a soft panel thru which a group of persons after going through location code activation process can avail Lunch or dinner or vegetable delivery services at their doorstep by taking our corporate and family plans every time and on time,

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